Respect for customers, understanding customers, create value for customers, is our principle of service, dedication and diligence to the customers is our service concept. We want to use the heart to communicate with the six hearts to serve.
First, care and love: standing in the customer's perspective, grasp the customer's mood and needs, the urgent needs of the customer; think of the problem for the customer in advance, to deal with the problem in the bud, to prevent the expansion of the problem.
Two, sincere and heartfelt: careful as customers for their own sustenance; meticulous considerate customers, do some practical things for customers, so that customers feel the importance of your existence.
Three, heart and perseverance: carefully treat and complete each work and service for customers every consultation request, complaints, complaints should be available everywhere, everything was tubes; as the service business, the quality of life, persevere.
The negligence of service is often small, for a moment, but the customer's damage and keep the customer in the heart is long, the spread of chagrin, the corporate image loss might be sustained, continuous extension of magnification, this is what we propose "dedicated, conscientious" concept in terms of service. Whether old or new customers, we have to use the whole hearted, dedicated to the standard to complete the task of every customer service. Through the "whole hearted, dedicated" service for customer satisfaction and our joy.
